Terms & Conditions
   
 TERMS.     

David Roberts t/a Gardeners Cottage. Address: Timber Yard Cottage, Grove Estate, Chandlers Cross, Hertfordshire WD3 4TG.  
Contact by Email is preferable as I cannot always answer the phone during the day and I check emails regularly through the day.  If you need to speak to me then  07973 912308 or 020 3286 2308      
 Ordering:
You can contact me for information, prices and whether the items are in stock by emailing sales
You can order from our
You can check out our very own Ebay Shop
Please remember that if you make a purchase through Ebay or make a bid that wins that auction you are entering a contract to purchase that item.
For ordering of Tunnels please see Tunnel Pages
 Payment:
can be made using a credit/debit card via WorldPay
can be made using a credit card via Paypal. ( We do not charge extra for Paypal, but you will need to register with Paypal)
can be made using a credit/debit card via Nochex (UK only)
Cheques - we no longer accept cheques unless for exceptional circumstances
The information that you give when ordering or making payment is held by me for accounting purposes only. See Data Protection

 Post & Pack:

    When you have placed your order, the next page will take you to the Payment Page for

    World Pay - accepts most credit and debit cards.

    Paypal (Credit or debit card), or

    Nochex

Do not click on the card type until you have entered the bank site of World Pay, Paypal or Nochex

PACK:

When your order has been received and payment has been confirmed your order will be processed and prepared for carriage within 3 'working' days

POSTAGE & PACKING to UK (mainland):
Order up to £49.99 p&p is £5.99
Orders over £50.00 p&p is £9.99


CARRIAGE: Small items are sent out with Royal Mail
Large items (10m, 20m, 30m Smartedge) are sent by parcel carrier for most regions and take 1 to 3 days from dispatch)
Very large items: 50m Smartedge® (takes 2 to 3 days from dispatch) and Giant Games (takes 3 to 5 days from dispatch) will be sent out direct from the manufacturers via carrier

Please allow 7 to 10 days in busy periods.

We always obtain a Certificate of Posting at the time of posting, and parcels are tracked.

 Cancellation, UK/EU:
You have the right to cancel within seven days (UK), 14 days outside UK, of your contract/payment with Gardeners Cottage, or seven days (UK) of receipt of the goods (whichever is the longer).  At first instance please email me: Customer Services,  We will refund the amount you have paid to purchase the item and the post and packaging that you paid when paying for the original order, less 10% for administration.

 Cancellation, Non - UK/EU:
You have the right to cancel within seven days of your contract/payment with Gardeners Cottage, or ten days of receipt of the goods (whichever is the longer).  At first instance please email me: Customer Services.  We will refund the amount you have paid to purchase the item and the post and packaging that you paid when paying for the original order, less 10% for administration.


 Returns and Refunds:
If for any reason you are not happy with our products when you receive them please email me  Customer Services
RETURNS: 7 days (14 days for countries outside UK)
REFUNDS: I will refund the purchase cost of the item and original postage to you, less 10% for administration.  Email us first: Refund
REPLACEMENTS: I can replace your item if our stock levels allow.

 Feedback:
On Ebay when a sale is completed I always give 'Feedback' at the time of posting the item. In the rare event that a buyer does not pay then I always send a reminder invoice and at least one further email reminding the buyer. If after that there is still no payment nor reason for non-payment then Ebay will contact the buyer.

 Data Protection:
Any personal or otherwise information/data that you give as part of the sale/purchase is kept for delivery/postage of item. I do not sell any information that you give me to any other company or business. You have the right to see this information concerning yourself at anytime.
We are registered with the Information Commissioner under the Data Protection Act 1998

   Trademarks and Registered Names:  
Smartedge® is a registered trade name wholly owned by Smartedge Manufacturing Ltd

 Blinkers are Blinkers have undertaken rigourous development and testing to ensure that teh Blinkers we sell contain safe levels of restricted materials as defined in the European Union Restriction of Hazardous Substances Directive (RoHS) 2002/95/EC.  
From the manufacturers: "By restricting the use of such materials in our products we can assure you that our products are 100% RoHS compliant, and safe for our environment.
Our Safety Blinkers comply with current legislation.
While only a very small contribution, we have done what we can to ensure that our products can be recycled, to help in solving the problem of huge amounts of toxic waste that we have in the world today.
Please Recycle your Safety Blinkers
What is the RoHS Directive?
The Restriction of Hazardous Substances Directive (RoHS) 2002/95/EC took effect on 1st July 2006, and is designed to restrict the use of hazedous materials in electrical products.
It seeks to reduce the impact on the environment by restricting the use of certain hazardous substances in goods.
The RoHS Directive is complementary to the Waste Electrical & Electronic Equipment (WEEE) Directive.
What does this mean?
With effect from 1st July 2006, all electrical goods (including Safety Blinkers) put on to the European Market must NOT contain any of the six restricted substances in amounts exceeding set maximum concentration levels (certain exceptions can apply).
The six restricted materials defined in the RoHS Directive are: Lead (Pb), Mercury (Hg), Hexavalent chromium (Cr(VI)), Cadmium (Cd), Polybrominated biphenyl , flame retardants (PBB), Polybrominated diphenyl ether flame retardants (PBDE)
Waste Electrical & Electronic Equipment (WEEE) Directive
The symbol shown here and on the product packaging means that the product is classed as Electrical or Electronic Equipment and should not be disposed of with other household or commerical waste at the end of its working life.
Please Recycle your Safety Blinkers
Disposal Instructions: When you have no further use for your  Safety Blinkers please dispose of them correctly. Remember that they are recyclable!
Please remove any batteries and dispose of them and the product as per your Local Authority Recycling process."

www.gardenerscottage.com                           www.lawnedge.co.uk